Return & Exchange Policy
Last Updated: July 20, 2026
At AT Wardrobe, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return or exchange in accordance with the policy below.
1. Return & Exchange Period
Products may be returned or exchanged within 2 days of receiving your order.
Requests submitted after this period may not be accepted.
2. Eligibility
To qualify for a return or exchange, the item must:
- Be unused, unwashed, and in its original condition.
- Have all original tags and packaging intact.
- Be free from stains, damage, odors, or signs of wear.
- Be accompanied by proof of purchase or order confirmation.
AT Wardrobe reserves the right to refuse any return or exchange that does not meet these conditions.
3. Non-Returnable Items
Returns or exchanges may not be accepted for:
- Products showing signs of use or damage caused after delivery.
- Items returned without original tags or packaging.
- Products marked as final sale or non-returnable, where applicable.
4. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us within 2 days of delivery. We will review the issue and work towards an appropriate resolution.
5. Refunds
Once a returned item has been received and inspected, eligible refunds (if applicable) will be processed using the original payment method or another suitable method, at our discretion.
Shipping or handling charges are generally non-refundable unless the return is due to an error on our part.
6. Exchange Process
Eligible products may be exchanged for another available size, color, or product, subject to stock availability.
7. Shipping for Returns
Customers may be responsible for return shipping costs unless the return is due to a damaged, defective, or incorrect item.
8. Policy Updates
AT Wardrobe reserves the right to modify or update this Return & Exchange Policy at any time without prior notice. Any changes will become effective once published on this page.
9. Contact Us
For any questions regarding returns or exchanges, please contact us using the contact information available on our website.
